Returns Happen®, and when they do, drive customers back to your website for new sales opportunities.

ReadyReturns instantly adds powerful returns processing to your web site. Try the demo and you will see that in just a few clicks you’ll review an order, select a product to return and create a return packing slip and UPS label.

This is return services processing for your customers and its so easy to use that ANY customer can do it!

Don’t let your sales department become returns processing agents, or the paper shuffling for even a single return effect your customer service. ReadyReturns quickly integrates directly into your web pages for a complete product returns and management system.

• Instantly get full visibility of what is being returned, by whom, and with what tracking number
• Set rules to determine whether to accept a web return by date and/or dollar value
• Use the RMA Widget throughout your organization to authorize and secure returns
• See detailed reports with integrated return package tracking details
• Fully integrated UPS Drop-off locator featuring Google Maps
• Easy set-up! No technical skills required.
• Enjoy greater customer satisfaction with improved customer service
• Integrate it into your order management system with the included web services API
• Use it with ReadyShipper or your CSV files for a complete outbound and returns solution
• New options to charge your customers for return shipping with Google Checkout
• See a full list of features with additional details!

ReadyReturns is full featured with a clean customer interface and robust administrative controls.

The Administrative DashBoard, pictured above, gives you the tools and flexibility to determine how you want to run your product returns program. Customizable with your colors, text, HTML and your rules, ReadyReturns is the perfect customer service extension to your web site. Click here for more on return management features.

ReadyReturns is a tool no product based business should be without.

There is a direct correlation between flexible returns practices and future customer orders. 85% of online shoppers reported that they would NOT buy again from a merchant if the return process was not convenient (Source: ComScore “Package Delivery Study”). On the other hand, if the return is convenient, 95% would buy again.
See: 2009 Parcel Returns Survey: Best Practices in Returns Management ReadyReturns is cost effective, quick to implement, and will save you money. ReadyReturns gives you more than web-based returns, it delivers greater customer satisfaction by improving customer service. A happy customer is one who will buy from you again.

A complete, hosted solution.

Start now for as little as $49.95 a month, with a one-time setup fee of $99.95. Start cutting the costs of product returns and exchanges. Get started today or contact us now for more information. 877-818-SHIP.