Four Elements You Should Be in the Know About
About a Third of Apparel is Returned
Wondering how many people make apparel returns online? This question has been studied at length in recent years to determine the impact of returns on the ecommerce industry. Major studies have concluded that about one-third of all items that are bought online are ultimately returned. For apparel, it’s a slightly higher number, factoring in at about 35% overall.
People Usually Buy Several Sizes of the Same Thing
One of the reasons why apparel returns online are so commonplace over other types of returns is that people want to know that they are buying the right size. Since designers can make varying cuts and they are never truly universal, some people will order three pairs of jeans or a shirt, etc., and try them all on, returning only the off-sizes that do not fit.
Most People View Your Apparel Returns Policy
The last thing anybody really wants to do is place an online return. But it will happen. How you manage them can mean the difference between future sales or surefire slumps. If you make apparel returns online a fast and simple, hassle-free process, you can stand to earn a lot more business from customers. Certain studies have found that truly free returns make you a lot more money in the long run. Need help with your returns? Check out ReadyReturns and start your 30-day free trial now.